Our mission is clear - to make our customers happy by redefining how they experience their home repair project.
One thing that any true Georgian knows is that when it comes to weather, the only constant is that it’s constantly changing. This can wreak havoc on a home. Mine was no different. I would need to have plumbing work done that would require the condition of my home to get worse before it gets better.
So like any smart consumer would do, I went online and began to research the local service providers. I immediately went to the organizations with the ‘household names’, thinking that I could have faith in their service and work due to their prominence. I quickly learned that I was mistaken. The price was too high, the service was substandard, and I ended up needing more work done as a result of the incompetence of their apathetic service employee. The next person I called on for help was a friend of a friend. He talked a good game and gave me a really great price – but I soon got what I paid for. He worked for one day, I gave him a partial payment and left. I never saw him again.
As a wife and mother of two small children, the last thing I needed was to have limited access to my house to due incomplete work; and I was running out of money. At this point, I was so extremely frustrated that I was ready to pull my hair out. Why was it so difficult to find a great professional service provider who was reasonably priced, reliable and who could make me feel good – and confident about the work I am paying for? Was this too much to ask?
I became inspired to find out more about the experiences other people were having and discovered that I was not alone. The general consensus was that most people simply believe that this comes with the territory when dealing with home service professionals.
Suddenly, it became clear to me. I would create a home service organization that would change the perception of how people experience their projects...and Mr. Handy was born!
Do you have a similar story? Tell us about it! Visit us on Facebook. You can also ask Mr. Handy for advice!
Our Service Guarantee
Our customized service program turns what is typically viewed to be a tedious process, into a simple, quick and professional experience by giving our customers guaranteed access to our top notch professionals, and our service concierge team.
Our customer can count on high quality service, at a price to fit any budget.